Welcome to Cheap Golf Shop’s FAQ section! We’ve compiled answers to the most common questions about our products, shipping, payments, and more. If you don’t find what you’re looking for, please contact our customer service team at [email protected].
About Our Shop
Who is Cheap Golf Shop for?
We cater to golf enthusiasts of all levels, from beginners to seasoned players. Our target customers include:
- Adult golfers looking for quality equipment at affordable prices
- Parents shopping for junior golf gear (clubs, clothes, and shoes)
- Golfers who value fast, reliable delivery to their doorstep
- Budget-conscious players seeking premium brands like Bridgestone and Callaway
What’s your shop style?
At Cheap Golf Shop, we combine a no-frills, straightforward approach with a focus on:
- Affordable prices without compromising quality
- Fast and reliable worldwide shipping
- Clear product organization by category (clubs, balls, apparel, etc.)
- Family-friendly offerings including kids’ golf equipment
Product Questions
What types of golf products do you offer?
We carry a comprehensive selection of golf equipment and accessories, including:
- Golf Balls: Premium brands like Bridgestone and Callaway
- Clubs: Drivers, iron sets, and complete sets
- Apparel: Men’s golf clothes, shoes, socks, and accessories
- Kids Golf: Specialized equipment and clothes for junior players
- Accessories: Gloves, hats, visors, headcovers, and belts
Are your golf products authentic?
Absolutely! We only source products directly from authorized distributors and manufacturers. All our golf equipment, including Bridgestone and Callaway products, are 100% genuine.
Shipping & Delivery
Where do you ship to?
We ship worldwide to most countries, excluding some Asian and remote regions. Our warehouse is located in Manchester, US (52 Oleary Dr, Manchester, US 06040), and we process all orders from this location.
What are my shipping options?
We offer two convenient shipping methods:
- Standard Shipping ($12.95): 10-15 day delivery via DHL or FedEx with full tracking
- Free Shipping: For orders over $50, delivered in 15-25 days via EMS
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information. You can track your package in real-time from our warehouse to your doorstep. If you have any questions about your shipment, contact us at [email protected].
Payments & Orders
What payment methods do you accept?
We accept all major credit cards and payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Can I change or cancel my order?
We process orders quickly to ensure fast delivery, so please contact us immediately at [email protected] if you need to make changes. Once an order has entered the shipping process, we cannot guarantee we can cancel or modify it.
Returns & Exchanges
What’s your return policy?
We offer hassle-free returns within 15 days of delivery. To initiate a return:
- Contact our customer service team at [email protected]
- We’ll provide return instructions
- Package the item securely in its original packaging
- Ship it back to us
What if my golf equipment arrives damaged?
We take great care in packaging all golf equipment for safe transit. However, if your item arrives damaged:
- Contact us immediately at [email protected]
- Provide photos of the damaged item and packaging
- We’ll arrange for a replacement or refund at no additional cost to you
Contact Information
How can I contact Cheap Golf Shop?
We’re here to help with any questions about our golf products or services:
- Email: [email protected]
- Mailing Address: 52 Oleary Dr, Manchester, US 06040
Thank you for choosing Cheap Golf Shop for your golf equipment needs. We’re committed to making premium golf gear accessible to every player, everywhere!